B2B collections: What is the most critical trait of a debt collector?

Character trait

A man jumps off the top of the Empire State Building and around the 50th floor and says, “Well so far so good.”

This is an example of an assumptive attitude.

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B2B Debt Collection: Step #6 How to Avoid Bad Debts

AVENUE (6)B2B debt collection:  Step #6 how to avoid bad debts

Here are six steps to avoid bad debts:

  • Application
  • Verification
  • Expectation
  • Nice courtesy call
  • Urgent first payment
  • Exceptional service

Let’s take a walk down the A-V-E-N-U-E.

Last week we talked about the importance of an urgent first payment. Today we’re going to concentrate on step #6—Exceptional service.

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B2B Debt Collection: Step #5 How to Avoid Bad Debts

AVENUE (5)Here are six steps to avoid bad debts:

  • Application
  • Verification
  • Expectation
  • Nice courtesy call
  • Urgent first payment
  • Exceptional service

Let’s take a walk down the A-V-E-N-U-E.

Last week we talked about the important of taking a thorough credit Application. Today we’re going to concentrate on step #5—Urgent first payment.

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B2B Debt Collection: Step #4 How to Avoid Bad Debts

AVENUE (4)Here are six steps to avoid bad debts:

  • Application
  • Verification
  • Expectation
  • Nice courtesy call
  • Urgent first payment
  • Exceptional service

Let’s take a walk down the A-V-E-N-U-E.

Last week we talked about the important of getting over expectations. Today we’re going to concentrate on step #4—Nice courtesy call.

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B2B Debt Collection: Step #3 How to Avoid Bad Debts

AVENUE (3)Here are six steps to avoid bad debts:

  • Application
  • Verification
  • Expectation
  • Nice courtesy call
  • Urgent first payment
  • Exceptional service

Let’s take a walk down the A-V-E-N-U-E.

Last week we talked about the importance of verifying the credit application. Today we’re going to concentrate on step #3—Expectation.

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