A Story That Proves My Brother, Martin, is the Best Debt Collector in the World

My Brother and Me My brother, Martin, and I have been business partners and have worked together in the debt collection industry for 40 years.  Martin is really good at what he does and I’m convinced he is the best debt collector I’ve ever met.

I even have a story to prove it.

Continue reading

Posted in Commercial Collections | Tagged , , , , , , , , , , , , , , , | Leave a comment

B2B Collections: How many letters do I send?

How many letters do I sendI am amazed with the number of businesses that continue to send collection mail after it’s obvious that additional letters aren’t going to be effective.

If two or three letters don’t work, why should four, five, or six be successful?  There is no problem with collection letters per se; the problem is too many collection letters.

Continue reading

Posted in Commercial Collections | Tagged , , , , , , , , , , , , , , | Leave a comment

B2B Collections: What debts should you collect first ?

question kidWhen you have more accounts to collect than you have resources, you must decide which ones to collect first.

When you have limited time and people, always work your newest delinquencies first and leave your oldest delinquencies for last.

Continue reading

Posted in Commercial Collections | Tagged , , , , , , , , , , , , , | Leave a comment

B2B Collections: What is the best time to collect debt?

Time for ActionIt seems to be a rule of human nature that when you do a favor for someone, the value of that service appears to decrease rapidly afterwards.

The longer people owe you, the more difficult it becomes for them to part with their money.

Continue reading

Posted in Commercial Collections | Tagged , , , , , , , , , , , , | Leave a comment

B2B collections: What is the most critical trait of a debt collector?

Character trait

A man jumps off the top of the Empire State Building and around the 50th floor and says, “Well so far so good.”

This is an example of an assumptive attitude.

Continue reading

Posted in Commercial Collections | Tagged , , , , , , , , , , , | Leave a comment